OM Tickets

Privacy Policy

The new EU data protection regulation (GDPR) was implemented on 25 May 2018. It applies to all EU Member States but not to non-EU countries. Due to the new rules, the company has created this policy. The entire organization has also been informed / educated about the new rules and that our company follows these. In the policy, we describe how we interpret the law and how we work in practice to comply with established rules. We have reviewed which personal data the company deals with and for whom the processing is done. The definition of “treat” is: collection, registration, storage, processing and dissemination. Our existing records have been reviewed before May 25 to ensure that the personal data we hold has a legal basis.

The purpose of the policy is to define our role and what personal data we process in order for us to understand our responsibility and the GDPR rules. Furthermore, thanks to proper documentation, we can fulfill our accountability.
The policy explains how the Onemotion Group (“Onemotion”) manages your personal data and what rights you have. The information is for you as
Are a customer or supplier with us
Visit our website or our platforms in social media or use our apps.
Participates in our marketing activities or customer surveys
In other ways, you communicate with us, eg calls or electronic mail.
Your integrity is important to us. We are therefore concerned that the personal data collected about you is stored and handled in a safe and secure manner, and in accordance with the new GDPR rules.
We encourage you to read the information carefully. If you have any questions about how your personal information is handled, you are welcome to contact us. Our contact details are at the end of this information text.

Personal information is any information that can be linked directly or indirectly (ie together with other information) to you, eg name, picture, social security number and IP address.

The person responsible for personal data is normally the legal person who processes personal data in his / her business and who decides which information is to be processed and what the data is to be used for. Examples are our customer records or information about our employees. A natural person cannot become a personal data controller. In a group, it is normally the parent company that is responsible for personal data. Personal data assistant is the person who processes personal data on behalf of the data controller. A personal data assistant is always outside the personal data controller’s organization. An assistant can be a service agency that processes personal data on behalf of a company. If we process personal data on behalf of a customer, we become a personal data assistant. The personal data assistant may only process the personal data according to the given instructions and guidelines from the data controller. Thus, the assistant does not decide for what purpose the personal data is to be processed. Even if a personal data controller chooses to hire a personal data assistant, it is always the personal data controller who is responsible to the data subjects. Personal data responsibility cannot be transferred. When we are a personal data assistant, a personal data assistance agreement is always drawn up which must be signed by both parties.

In this section, we explain how your personal information is used to enable us to provide you with relevant experiences, services and offers.
We handle the following information that you submit to us yourself:
Your name and your contact details
We manage your personal information to:
Communicate with you via app, SMS, e-mail or similar electronic communication regarding our services or collaborations.
Promote our services and products, eg via e-mail and SMS
Create statistics to improve our services
Legal basis for handling: We handle your personal information with support in the performance of contracts when we provide a service of balance of interest when we have a legitimate interest to use your data for statistics and to market our services, ensure payment and prevent fraud.
Storage Time: We save you data up to 24 months or 24 months after you are no longer a customer or supplier. You can contact us yourself and get your information deleted.
When you communicate with us
You can choose to communicate with Onemotion in many different ways, eg. via social media, in conversation or mail.
When you communicate with us, we handle information that you provide to us for example:
Name and contact details
Information about your point of view, question or case
We manage your personal information to:
Answer questions and manage your case, eg remedying errors and managing issues.
Improve our services and the information we provide and publish through our website
Analyze the contract